Key takeaways
- Clients ask AI about safety, qualifications and cost before booking aesthetic treatments.
- Provider credentials and honest treatment pages, including risks and who shouldn't book, build the trust AI looks for.
- OpenAI says ChatGPT ads aren't eligible near personal health topics, so organic visibility matters more.
- The FTC Act requires truthful advertising with evidence behind claims: no guaranteed results.
Aesthetic treatments are high-consideration purchases. Before booking Botox, fillers or laser work, clients want to know who's qualified, what's safe and what it costs, and many now ask AI first. Med spas that answer honestly are the ones AI is comfortable recommending.
What clients ask
- Where: "Best place for Botox in [city]?"
- Who: "Which med spas near me have a nurse injector?"
- Safety: "Is laser hair removal safe for darker skin?"
- Cost: "How much does microneedling cost?"
Why ads won't carry you here
OpenAI says ChatGPT ads are not eligible to appear near sensitive topics including personal health, and that advertisers in health categories must meet strict eligibility criteria. When a client asks AI about a treatment, the answer itself, built from sources AI trusts, is where you need to be. (More in ChatGPT ads vs earned media.)
1. Put your providers front and center
Who performs each treatment, their licenses and training, and who provides medical oversight. Written as clear text, these are the facts AI uses to answer "who's qualified?"
2. Write honest treatment pages
For each treatment: what it involves, who it suits, who shouldn't have it, downtime, typical number of sessions and a price range. Including risks and limits makes a page more trustworthy, not less. Research on AI answers found specific statistics and quotations raise visibility by roughly 30-40% (KDD 2024), so your lead injector explaining a treatment in their own words helps.
3. Keep claims compliant
The FTC Act requires that advertising be truthful and non-deceptive and that advertisers have evidence to back up their claims. For med spas that means:
- No guaranteed results or unsupported "painless" or "permanent" claims.
- Before-and-after photos only with written consent, and only if typical.
- No client details without consent.
- Medical claims reviewed by your medical director.
4. Earn coverage
About 82% of AI-cited links come from earned media (Muck Rack, Dec 2025). Good stories: a new injector or medical director, new technology, seasonal skin guidance, charity events and milestones.
Track it
Ask AI your clients' questions monthly and note who's named and which sources are cited. (Here's a tracking method.)
AImpact does this for med spas with releases you approve first. See AI visibility for med spas or get a free AI visibility check.
Sources
- FTC: Advertising FAQs, A Guide for Small Business
- OpenAI Help Center: Ads in ChatGPT (checked October 18, 2026)
- Muck Rack (via MarTech Series): Earned Media Still Drives Generative AI Citations as Press Release Visibility Grows, December 2025
- Aggarwal et al., "GEO: Generative Engine Optimization" (KDD 2024, arXiv 2311.09735)
Keep reading
- How much does a press release cost?
- Best press release distribution services: how to compare them
- AI visibility tools: what they track and how to choose one
- ChatGPT ads vs earned media: which gets your business recommended?
- GEO agency vs SEO agency: which do you need?
- PR Newswire alternatives (and how Business Wire compares)
- PR agency vs press release service: which is right for you?
- How accountants and CPAs get recommended by AI
- How insurance agencies get recommended by AI
- How auto shops and dealerships get recommended by AI
- How restaurants get recommended by ChatGPT and AI search
- Press release format: the structure editors and AI expect
- How to rank in ChatGPT: an honest guide
- How real estate agents get recommended by AI
- GEO vs SEO vs AEO: what's the difference?
- How contractors get recommended by ChatGPT and AI search
- How doctors and medical practices show up in AI answers
- How to write a press release (that AI will actually cite)
- How dentists get found in ChatGPT and AI search
- How law firms get recommended by ChatGPT
- What is generative engine optimization (GEO)?
- How to track what ChatGPT, Gemini and Perplexity say about you
- How to show up in Google AI Overviews
- Perplexity SEO: how Perplexity chooses what to cite
- How ChatGPT decides which businesses to recommend
- USA Today, TheStreet, Street Insider: what a premium placement does
- What is LLM SEO? Optimizing for ChatGPT, Gemini and Perplexity
- Why AI engines read the news: press releases in the age of AI search
- SEO isn't dead. It's how AI finds you
- Is ChatGPT good for SEO? What it can and can't do
- What is a cloud stack, and why 14+ platforms beat one
- The benefits of press releases for small businesses (in the age of AI)

